First the health insurance fund
Before your planned admission, no advance payment is requested. During your hospital stay, you do not have to pay.
After your admission, the invoice will first be forwarded directly to your health insurance fund and possibly to your hospitalisation insurance.
You will then receive an invoice for the co-payment (your personal share determined by law) and additional costs. We ask that you pay the invoice immediately upon receipt.
Are you unable to present a valid identity document when registering? In that case, from 1 April, you will receive the full hospital bill yourself and must contact your health insurance fund for reimbursement.
This is a legal regulation that also applies to children under 12.
Not affiliated with a health insurance fund?
Are you not affiliated with a health insurance fund? Then you pay the full bill yourself.
Interim invoice
Are you staying in hospital for more than 30 days? Then the hospital may already send you an interim invoice.
Pay
You must pay your invoice immediately as soon as you receive it.
Work accident
The hospital will bill your employer's insurance institution for the full amount if you provide us with the following details.
- Name and address of employer
- Name and address of employer's insurance company
- Policy number
- Date of work accident
Costs not covered by the work accident insurance can still be offered to your hospitalisation insurance.
Need a duplicate?
- Print your invoice yourself via mynexuzhealth.
- Request a duplicate from the medical administration department for a fee.
Questions and contact
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+32 16 34 74 00 - workdays from 9:00 to 12:00 and from 13:30 to 16:00
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+32 16 34 74 05
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Want to drop by? We are happy to help you at the registration desk in the reception hall - weekdays from 06:30 to 18:30.