Keep your parking entry ticket safe. You will use the same ticket to exit the parking.
Payment can be made using a Belgian debit card or cash. Unfortunately, credit cards or foreign bank cards are not accepted.
For Parking Oost, the payment terminal is located in the glass walkway between Toegang Oost and the parking.
For Parking West, the payment terminal is on level +1 near the parking entrance.
After payment, you'll have 20 minutes to exit the parking.
Care rate
Patients benefit from a reduced parking rate: the care rate.
With this rate, you pay a maximum of €6 per entry and per 24 hours of parking time, provided your car does not leave the parking during this period.
Activating the care rate
The care rate can be activated at any time, from registration to leaving for the parking.
Activation is done via the registration kiosk, the mynexuzhealth app, or with the registration desk staff.
What does the care rate cost?
| Parking time | Care rate |
|---|---|
| Less than 30 minutes | Free |
| 30 minutes to 1 hour | €2 |
| 1 to 2 hours | €4 |
| 2 to 24 hours | €6 |
If you park for longer than 24 hours, you pay €6 per 24 hours (and per entry). Each additional hour is charged as indicated in the table above.
Visitor rate
As a visitor, you pay €2 per hour after the first 30 minutes, with a maximum of €12 per 24 hours.
| Parking time | Visitor rate |
|---|---|
| Less than 30 minutes | Free |
| 30 minutes to 1 hour | €2 |
| 1 to 2 hours | €4 |
| 2 to 3 hours | €6 |
| 3 to 4 hours | €8 |
| 4 to 5 hours | €10 |
| 5 to 24 hours | €12 |
If you park for longer than 24 hours, you pay €12 per 24 hours (and per entry). Each additional hour is charged as indicated in the table above.
Weekly subscription
A weekly subscription may be of interest:
- to relatives of a patient hospitalised for more than 3 days,
- or to a patient with 3 or more appointments in a week (7 days).
- Price: €15
- To be requested during registration (with the desk staff, at the registration kiosk, via mynexuzhealth – keep the parking ticket handy).
- Payment is made at the terminal before your first exit.
- When exiting, the ticket reader will give you the ticket back. You can then reuse it for subsequent entries and exits. (Do not take a new ticket.)
- The subscription is valid up to and including the seventh day after purchase.
Compare with standard rates for visits - for patients (care rate)
10-use pass
A 10-use pass may be of interest to patients with multiple appointments over a one-year period.
- Price: €30 for 10 uses
- To be requested during registration (with the desk staff, at the registration kiosk, via mynexuzhealth – keep the parking ticket handy).
- Payment is made at the terminal before your first exit.
- When exiting, the ticket reader will give you the ticket back. You can then reuse it for subsequent entries and exits. (Do not take a new ticket.)
- The pass is valid for one year from the date of purchase.
- To check the number of uses remaining, insert the ticket into the terminal or the ticket reader at the barrier when exiting.
Compare with standard patient rates (care rate)
Did you lose your ticket?
- Are you a patient? First, go to the reception at Toegang Oost or Toegang West to report the loss. For patients, a lost ticket costs €6. Do not go directly to the terminal: if you pay for the lost ticket at the terminal (€30), it will no longer be possible to apply the care rate of €6.
- Are you a visitor? In case of a lost parking ticket, you'll pay €30 at the terminal.
Parking at the Emergency Department
When parking in an emergency, the care rate applies.
More on parking at the Emergency Department (Parking Spoed).