Transcript of or access to record
View your patient record via the web app and the mynexuzhealth app
Via mynexuzhealth, you have online access to validated final reports of e.g. examinations, radiological scans, consultations, hospital admissions, function measurements or lab results.
Only reports prepared after 15 August 2016 can be accessed through mynexuzhealth. For information prior to that date, please follow the steps below to request a copy of your records.
Requesting a transcript (copy)
As a patient, you can request a transcript of your medical and nursing records. To do so, kindly fill in the form.
Psychiatry
Would you like to request a transcript of a UPC KU Leuven patient's record who was admitted to the Psychiatry Department at Gasthuisberg Campus? If so, please address your request directly to UPC KU Leuven.
Form for the requesting of medical record transcripts
Access after death
After the patient's death, only indirect access to the patient record is possible through a professional, using the medical record access form.
Form for access after death
Who has access to your patient record?
UZ Leuven staff
Staff of UZ Leuven can access your record as long as they are directly involved in your treatment.
You have the right to know which persons within the hospital have accessed your personal data. If you consider it necessary, you may submit a request to the Ombudsman service for this purpose, after which a review will be conducted to find out which persons have accessed your personal data (audit trails).
Healthcare providers in nexuzhealth care institutions
UZ Leuven has chosen nexuzhealth to manage your central record. Other healthcare institutions may also use the same system. If you are treated in such an institution, your patient record will be shared with your healthcare providers there. As it is important that your treating physician maintains complete information on your condition, as a patient you cannot refuse healthcare providers of nexuzhealth care institutions access to your record.
The current list of healthcare institutions using nexuzhealth can be found on the nexuzhealth website.
General Practitioner or referring healthcare provider
Thanks to the use of secure web applications, your GP or referring healthcare provider (specialist, clinical biologist, dentist, etc.) can also consult your nexuzhealth patient record directly from their practice.
Your GP has automatic access to your nexuzhealth record. Other referring healthcare providers do not have automatic access to your nexuzhealth record.
Via the secure mynexuzhealth web application, you can manage the access of GPs and other referrers yourself.
What are the advantages for you as a patient?
Thanks to the shared record, you no longer need to reiterate which examinations and treatments have already been performed when you visit your GP or other hospitals. As such, your attending physician will always have a full overview of your condition. This helps us provide high-quality care, prevents duplication of examinations and makes referrals between nexuzhealth institutions much easier.
What does this mean for your privacy?
Your shared medical record is highly secure. Only healthcare providers involved in your care have legitimate access to your record.
Personal access to your medical record
As a patient, you can also access your file by logging on to the mynexuzhealth website or installing the mynexuzhealth mobile app.
More information is available here.
eHealth platform: your record with other Belgian healthcare providers
The government has launched secure communication channels that allow all healthcare providers currently involved in your treatment to share your medical data. Thus, via this platform, even healthcare providers who do not use nexuzhealth have access to your medical data.
This exchange of health data only happens when you give your one-time consent.
This can be done via:
- the registration desk at UZ Leuven.
- online at www.mijngezondheid.belgie.be
More information can be found at www.vlaamspatientenplatform.be
How do you decide who has access to your record?
Your patient record will be used at UZ Leuven and the nexuzhealth healthcare institutions and only by the healthcare providers treating you and for the duration of your treatment. This is part of the overall package of our healthcare services. You cannot refuse such access.
Your GP automatically has access to your UZ Leuven/nexuzhealth record. If you do not want this, you must explicitly refuse it.
How?
- at the UZ Leuven registration desk
- via www.mynexuzhealth.com or the mynexuzhealth app
Other referrers do not have automatic access. If you wish to grant them access to your UZ Leuven/nexuzhealth record, you need to provide consent.
How?
- At the referring party itself: your external healthcare provider must register for nexuzhealth consult via nexuzhealth consult. Once the healthcare provider has access to nexuzhealth consult, they can submit a request to you for access to your record. After this, your healthcare provider will have access to the necessary information in your medical record.
- If you subsequently wish to deny a healthcare provider access to your record, you can report this to your hospital's registration desk or revoke access in mynexuzhealth itself.
If you agree to UZ Leuven making data from your record available to other healthcare providers in the context of eHealth, you must give permission once. These healthcare providers will also only have access to your record if you currently have a treatment relationship with them.
How?
UZ Leuven respects the Quality Act, which allows you to deny a healthcare provider access to your record. We call this the 'exclusion' of a healthcare provider. You can register this exclusion at UZ Leuven or via the Myhealth platform, depending on your specific wishes and the scope of your requested exclusion.
If you wish for your exclusion to apply to all hospitals within Belgium, it is recommended that you register this exclusion on the Myhealth platform. If you exclude a healthcare provider there, this will be communicated to all hospitals in Belgium so that they can deny the excluded provider access to your record. You can always revoke these exclusions yourself.
If you wish for your exclusion of a healthcare provider to apply only within UZ Leuven and other hospitals that use nexuzhealth software for the electronic patient record (see the list of healthcare institutions), you can request the exclusion via uitsluiting@uzleuven.be.
As a parent, you can gain access to your child's record. The procedure is different depending on the age of your child (under or over 15). As soon as your son or daughter turns 15, their record is automatically separated from your own. From then on, your child may grant you access to their record themselves.
- Read how to access the record of your child under 15 years of age
- Read how to access the record of your child aged 15 and over (trusted representative)
You may also grant others access to your own record.