Welcome to our ward

You or your loved one will be admitted to Hospitalisatie 17, a gastroenterology and abdominal surgery ward.

To make your stay as smooth and pleasant as possible, you will find all the necessary information on this page. We hope this info will serve as a useful guide for you and your loved ones during your admission to our ward. We wish you a speedy recovery and a pleasant stay in our hospital.

Address

UZ Leuven gasthuisberg campus
Hospitalisatie 17
Herestraat 49
3000 Leuven

Location and accessibility

Parking

Mail for patients

Would you like to send the patient a card or a letter? Please put the patient's full first name and surname before the address above.

Visiting hours

  • Visits are possible every day at set times:

    • Weekdays: from 16:00 to 20:00
    • Weekends: from 14:00 to 20:00
  • Come with a maximum of 2 visitors at a time. Minor children belonging to the patient's family do not count towards this number.

  • Limit your visit to 2 hours.

  • Avoid visiting when you yourself are sick.

  • In a double room, both patients may receive visitors at the same time. Make arrangements with each other to avoid large crowds in the room.

Regular short visits are often more appreciated than prolonged visits.

During patient care or doctor's visits, we kindly ask you to leave the room.

We may end or limit the visit if we sense that it is too tiring for the patient.

Contact

  • Head nurse: Ingrid Vandessel

    Deputy head nurses: Joyce Meuwis and Sara Van Wassenhove

  • Nurses (available 24 hours a day):

Urgent help needed?

In case of urgent medical problems:

  • contact your GP
  • call +32 16 33 22 11 (general reception) and ask to be connected to the waiting doctor of abdominal surgery or gastroenterology.

In case of medical emergencies:

  • go to the emergency department as soon as possible or call 112.

During your stay

Wear your identification wristband throughout your hospital stay. If it should come off for any reason, ask your nurse for a new wristband. Check that all the information on the wristband is correct.
Meals are served in your room. You can pick your meal yourself via the interactive screen at your bedside. Dietary requirements are taken into account. A dietician can advise you on your diet during and after your stay.
On this ward, a relative may stay room in with patients in a single room. A fee per night is charged for this through the hospital bill. You can also use the family residence or a nearby hotel at preferential rates. See options and rates.
For anyone wishing to stay near the hospital, UZ Leuven and The Lodge-group offer rooms at a preferential rate.
During your stay on the ward, you will be encouraged to exercise. This makes for a better recovery and a lower risk of complications, reducing your hospital stay. You can play an active role in your own recovery by using our exercise room, mobility route and day room.

Facilities

You can borrow free books, comics, DVDs and games from the library. You can also buy newspapers and magazines during the daily newspaper round.
There is a hair salon in the hospital. Ask for an appointment via the nurse a few days in advance. The hairdresser can also visit your room. Hairdressing fees are charged via the hospital bill.
You can receive mail and parcels at the ward. Make sure your full first name and surname are listed at the top of the ward address. Mail to be sent may be given to the nurse with postage paid or you may post it yourself in the mailbox at the hospital entrance.
Patients staying at Gasthuisberg campus can call on a volunteer to accompany them out of the room for a while. This is how we contribute to the wellbeing of our hospitalised patients.

Team

The attending physician will visit you on the ward.
Our ward houses patients from different medical disciplines. So not every doctor on round will visit you. The time the doctor visits you may also vary.

Doctors in abdominal surgery

Doctors in gastroenterology

Care team

Do you need psychological support? Ask the ward nurse for a psychologist.

Extra support - The social worker

Are you worried about your illness, family, work or financial situation? Both you and your family members are welcome to have a confidential conversation with the social worker.

The social worker will work together with you to find solutions, give advice on social services to which you are entitled and will help you with questions about insurance and certificates. If needed, the social worker will refer you to external services.

Ask the nurse or call in person on +32 16 34 86 20.

In need of conversation or a listening ear? Ask for the pastor.

Illness and hospitalisation are often thought-provoking. Do you need a quiet, confidential conversation?

There is a pastor working in the ward who - regardless of your philosophy of life - can lend a listening ear if you are having a difficult time or have life questions.

Ask for a pastor via the nurse.

Give your feedback for even better care

  • Every patient admitted to UZ Leuven can fill in the "Vlaamse Patiëntenpeiling" (Flemish Patient Survey). This can be done via the Octopuz screen at the bedside ('Surveys' button) or via mynexuzhealth (you will receive an invitation via mail and/or in the app after admission). By sharing your experiences at the hospital with us via this survey, you help to improve care and services for all patients.

Last edit: 3 december 2024