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Hospitalisatie 20

This isolation ward houses patients with haematological disorders such as acute myeloid or lymphatic leukaemia and patients admitted for intensive chemotherapy or allogeneic stem cell transplantation.

Welcome to our department

You have been admitted to the haematology department. This department comprises several wards. Hospitalisatie 20 and hospitalisatie 44 are the two hospitalisation wards. Hospitalisatie 20 is an isolation ward, hospitalisatie 44 is a general ward. There is also a ward for day admission: dagziekenhuis 6. The doctors decide on which ward you should be treated.

Today you are admitted to hospitalisatie 20. To make your stay as smooth and pleasant as possible, you will find all the necessary information on this page. We hope this information will be a good guide for you and your family during your stay in our department.

Do you still have questions? Please contact your nurse.

Rooms and sanitary facilities

Hospitalisatie 20 has only single rooms. The room is pressurised to keep germs out as much as possible. We therefore ask you to keep the door to the visitors' corridor closed at all times.

Each room has its own temperature control, which you can adjust according to your needs.

All rooms have their own toilet and washbasin. The ward has a central bathroom where you can take a shower or bath.

Address

UZ Leuven gasthuisberg campus
Hospitalisatie 20
Herestraat 49
3000 Leuven
Directions and services

Location and accessibility

View the full map

Parking

  • The designated car park for this department is parking Oost.
Parking rates

Mail for patients

Would you like to send the patient a card or a letter? Please put the patient's full first name and surname before the address above.

Visiting hours

  • Visits are possible every day at set times:

    • Weekdays: from 16:00 to 20:00
    • Weekends: from 14:00 to 20:00

  • Come with a maximum of 2 visitors at a time. Minor children belonging to the patient's family do not count towards this number.

  • Limit your visit to 2 hours.

  • Avoid visiting when you yourself are sick.

  • In a double room, both patients may receive visitors at the same time. Make arrangements with each other to avoid large crowds in the room.

  • Please observe our house rules.

Contact

  • Nurses' department: +32 16 34 46 70 (available 24 hours a day)

  • Any questions? Speak to one of our caregivers.

Urgent help needed?

In case of urgent medical problems:

  • call tel: +32 16 33 22 11 (general reception) and ask to be put through to the haematology on-call doctor.

For non-urgent medical questions:

  • contact your GP.

Preparing for your stay

What to bring upon your admission

Always bring your eID and contact details of your next of kin and your GP. Read what else you should bring for a smooth admission, what to bring for your child and what to do in case of an occupational accident.

Medication

The medicines you take at home may also be left at home: any medication you need will be ordered for you at the hospital pharmacy and brought to you by the nurse at the appropriate times.

Whom to inform of your admission

Remember to inform your health insurance provider, hospitalisation insurance provider and your GP as soon as your admission is planned and arranged.

Help prevent theft

It is better to leave large sums of money, jewellery or other valuables at home. Do not leave your personal belongings such as your smartphone or wallet unattended in your room. Store them in the locker. If you leave the room for procedures or examinations, you can give the key to the locker to a nurse for safekeeping.

During your stay

Susceptibility to infections

Most patients on this ward have impaired immunity. Therefore, a few specific measures are needed. Simple precautions help stop the spread of bacteria and thus prevent hospital infections.

Identification wristband

Wear your identification wristband throughout your hospital stay. If it should come off for any reason, ask your nurse for a new wristband. Check that all the information on the wristband is correct.

Meals

Meals are served in your room. You can pick your meal yourself via the interactive screen at your bedside. Dietary requirements are taken into account. A dietician can advise you on your diet during and after your stay.

Refrigerator in the room

Each room has a small fridge in which you can store your own drinks. This fridge is not suitable for storing perishable food and fresh food preparations.

Leaving the ward

If you want to leave the ward, always signal the nurse or logistics officer. They can inform you if there is anything else scheduled that requires your presence. If you (or your companion) have a mobile phone or smartphone, please bring it with you so you can be reached.

Smoking ban

There is a general smoking ban in UZ Leuven. Smoking is only allowed in the smoking area outside the hospital: next to the main entrance and next to the "vrouw, kind en erfelijkheid" building.

Alcohol and drugs

The use of alcohol and drugs is not allowed under any circumstances.

Isolation measures

When a patient is being cared for in isolation, the nurse will explain what precautions you and your family should take when entering and leaving the room. In most cases, this involves thoroughly disinfecting or washing your hands; sometimes a face mask must also be worn. These instructions are also posted on the room door. This is important to prevent other patients from becoming infected.

No flowers or plants

In this unit, flowers and plants are prohibited as they contain large amounts of microbes.

Facilities

Television

Via the interactive screen at your bedside, you have free access to television channels and some streaming services.

Radio

You can listen to the radio via the interactive screen at your bedside.

Headphones

Be considerate of your fellow patient's peace and quiet: do not turn the television or radio up too loud or use headphones (with wire). You can bring these yourself or buy a simple one on the ward for a small extra cost.

Internet

You can use the wireless network free of charge. To do so, connect to the "UZ Leuven-gast" wifi network. You do not need a user name or password. You can also access the internet via the interactive screen at your bedside.

Telephone

You may use your smartphone on the ward. You can also use the interactive screen at your bedside to make phone calls. Your phone calls will be charged automatically. The applicable rate is displayed at each registration desk in the reception hall. You will later see the charged amount on your hospital bill.

Hairdresser

There is a hair salon in the hospital. Ask for an appointment via the nurse a few days in advance. The hairdresser can also visit your room. Hairdressing fees are charged via the hospital bill.

Pedicure

You can request foot care by a pedicurist through your nurse. The cost will be charged via your hospital bill.

Mail

You can receive mail and parcels at the ward. Make sure your full first name and surname are listed at the top of the ward address. Mail to be sent may be given to the nurse with postage paid or you may post it yourself in the mailbox at the hospital entrance.

After your admission

Going home after your admission

Your treating doctor will determine when you are ready for discharge from hospital. Before your discharge, discuss with your healthcare providers how to best prepare for the discharge date.

Wheelchairs

There are several wheelchairs on the ward to take patients to an examination. Would you like to use a wheelchair when going home? Then ask whoever comes to collect you to bring a wheelchair from the reception hall.

Payment following your admission

You will not need to pay for your admission during your stay in the hospital. There is also no need to pay immediately after your admission: we will send your invoice directly to your health insurance provider and your hospital insurance provider first. You will then receive an invoice for your personal share.

Give your feedback for even better care

  • Every patient admitted to UZ Leuven can fill in the "Vlaamse Patiëntenpeiling" (Flemish Patient Survey). This can be done via the Octopuz screen at the bedside ('Surveys' button) or via mynexuzhealth (you will receive an invitation via mail and/or in the app after admission). By sharing your experiences at the hospital with us via this survey, you help to improve care and services for all patients.

Team

Doctors

Vandenberghe Peter,  prof. dr.
Internist
Delforge Michel,  prof. dr.
Haematologist
Maertens Johan,  prof. dr.
Haematologist
Dierickx Daan,  prof. dr.
Haematologist
Schoemans Hélène,  prof. dr.
Haematologist
Janssens Ann,  prof. dr.
Haematologist
Devos Timothy,  prof. dr.
Haematologist
Beckers Mariëlle,  prof. dr.
Haematologist
Vergote Vibeke,  dr.
Haematologist
Debackere Koen,  prof. dr.
Haematologist

Care team

Stroobants Priscilla
Social worker
Van Roey Eline
Social worker
Beerten An
Social worker
Deprez Fien
Social worker
De Messemaeker Hannah
Liaison psychologist, Sexologist
Falise Yaël
Liaison psychologist
Gillis Veerle
Psychomotor therapist
Demin Gillian
Psychomotor therapist
Brocatus Liese
Psychomotor therapist
Vermeire Filip
Pastor
Sobota Atka
Physiotherapist
Verstappen Frederik
Dietitian

Additional support - the social workers

Are you worried about your illness, family, work or financial situation? You and your family members can come to the social worker for a confidential discussion.

Together with you, the social worker will look for solutions and give advice on social services to which you are entitled or refer you to external services.

Ask about this with the nurse or call +32 16 34 86 20 yourself.

In need of conversation or a listening ear? Ask for the pastor.

Illness and hospitalisation are often thought-provoking. Do you need a quiet, confidential conversation?

There is a pastor working in the ward who - regardless of your philosophy of life - can lend a listening ear if you are having a difficult time or have life questions.

Ask for a pastor via the nurse.

Last edit: 17 october 2024