Hospitalisatie 23

UZ Leuven gasthuisberg campus

Hospitalisatie 23

Herestraat 49

3000 Leuven

Directions and services

The designated car park for this department is parking Oost.

Mail for patients

Would you like to send the patient a card or a letter? Please put the patient's full first name and surname before the address above.

Visits are possible every day at set times:
- Weekdays: from 16:00 to 20:00
- Weekends: from 14:00 to 20:00
Come with a maximum of 2 visitors at a time. Minor children belonging to the patient's family do not count towards this number.
Limit your visit to 2 hours.
Avoid visiting when you yourself are sick.
In a double room, both patients may receive visitors at the same time. Make arrangements with each other to avoid large crowds in the room.
Please observe our house rules.

Regular short visits are often more appreciated than prolonged visits.

During patient care or doctor's visits, we kindly ask you to leave the room.

We may end or limit the visit if we sense that it is too tiring for the patient.

Head nurse: Cindy Van Eembeek
Nurses: +32 16 34 44 20 (available 24 hours a day)
Nurse specialists and consultants: +32 16 34 86 99 (weekdays from 13:00 to 14:45)
Catheter care team: +32 16 34 08 64 (weekdays from 08:30 to 16:00)
Digestive oncology consultation appointments: +32 34 66 70 (weekdays from 08:00 to 16:00)
Secretariat for gastrointestinal and liver diseases: +32 16 34 42 25 (weekdays from 08:00 to 17:00)
Dagziekenhuis 13: +32 16 34 88 66 (weekdays from 08:00 to 16:15)
Here you'll find the contact details of the caregivers in our team.

Urgent help needed?

In case of urgent medical problems:

contact your general practitioner
call 016 34 42 25 (between 08:00 and 17:00)

For medical emergencies:

go to the emergency department as soon as possible or call 112

Preparing for your stay

Help prevent theft

It is better to leave large sums of money, jewellery or other valuables at home. Do not leave your personal belongings such as your smartphone or wallet unattended in your room. Store them in the locker. If you leave the room for procedures or examinations, you can give the key to the locker to a nurse for safekeeping.

During your stay

Identification wristband

Wear your identification wristband throughout your hospital stay. If it should come off for any reason, ask your nurse for a new wristband. Check that all the information on the wristband is correct.

Meals

Meals are served in your room. You can pick your meal yourself via the interactive screen at your bedside. Dietary requirements are taken into account. A dietician can advise you on your diet during and after your stay.

Refrigerator on the ward

There is no individual fridge in the rooms. However, the ward does have a central fridge. In it, you may store self-prepared food you bring from home for up to 48 hours. Provide small, separately wrapped portions. Ask the logistics officer to put a label with your name on the food. You are responsible for storing this food properly.

Leaving the ward

If you want to leave the ward, always signal the nurse or logistics officer. They can inform you if there is anything else scheduled that requires your presence. If you (or your companion) have a mobile phone or smartphone, please bring it with you so you can be reached.

Smoking ban

There is a general smoking ban in UZ Leuven. Smoking is only allowed in the smoking area outside the hospital: next to the main entrance and next to the "vrouw, kind en erfelijkheid" building.

Alcohol and drugs

The use of alcohol and drugs is not allowed under any circumstances.

Isolation measures

When a patient is being cared for in isolation, the nurse will explain what precautions you and your family should take when entering and leaving the room. In most cases, this involves thoroughly disinfecting or washing your hands; sometimes a face mask must also be worn. These instructions are also posted on the room door. This is important to prevent other patients from becoming infected.

Overnight stay with family

On this ward, a relative may stay room in with patients in a single room. A fee per night is charged for this through the hospital bill. You can also use the family residence or a nearby hotel at preferential rates. See options and rates.

If you are admitted for chemotherapy treatment, the nurse will provide you with more information using an informative leaflet (chemo guide).

You will be given a 'Symptom burden during treatment' diary. This will help you record the discomforts you experience at home and talk about them with your healthcare providers afterwards. This way, they can take the necessary action to reduce your symptoms.

Facilities

Television

Via the interactive screen at your bedside, you have free access to television channels and some streaming services.

Radio

You can listen to the radio via the interactive screen at your bedside.

Headphones

Be considerate of your fellow patient's peace and quiet: do not turn the television or radio up too loud or use headphones (with wire). You can bring these yourself or buy a simple one on the ward for a small extra cost.

Internet

You can use the wireless network free of charge. To do so, connect to the "UZ Leuven-gast" wifi network. You do not need a user name or password. You can also access the internet via the interactive screen at your bedside.

Telephone

You may use your smartphone on the ward. You can also use the interactive screen at your bedside to make phone calls. Your phone calls will be charged automatically. The applicable rate is displayed at each registration desk in the reception hall. You will later see the charged amount on your hospital bill.

Literature, games and multimedia

You can borrow free books, comics, DVDs and games from the library. You can also buy newspapers and magazines during the daily newspaper round.

School

During their stay, children and adolescents aged 2.5 years to 18 years can receive free education in the hospital school. The head nurse of the ward where your child is staying will be happy to give you more info.

Hairdresser

There is a hair salon in the hospital. Ask for an appointment via the nurse a few days in advance. The hairdresser can also visit your room. Hairdressing fees are charged via the hospital bill.

Pedicure

You can request foot care by a pedicurist through your nurse. The cost will be charged via your hospital bill.

Mail

You can receive mail and parcels at the ward. Make sure your full first name and surname are listed at the top of the ward address. Mail to be sent may be given to the nurse with postage paid or you may post it yourself in the mailbox at the hospital entrance.

Bianca Centre

The Bianca Centre welcomes cancer patients in a warm homely atmosphere that makes the typical hospital room seem far away. You can unwind and enjoy a relaxing massage or facial treatment by a beautician familiar with oncology, among other things.

Need a break from the room? Our volunteers are there for you

Patients staying at Gasthuisberg campus can call on a volunteer to accompany them out of the room for a while. This is how we contribute to the wellbeing of our hospitalised patients.

View all facilities on Gasthuisberg campus.

After your admission

Going home after your admission

Your treating doctor will determine when you are ready for discharge from hospital. Before your discharge, discuss with your healthcare providers how to best prepare for the discharge date.

Wheelchairs

There are several wheelchairs on the ward to take patients to an examination. Would you like to use a wheelchair when going home? Then ask whoever comes to collect you to bring a wheelchair from the reception hall.

Payment following your admission

You will not need to pay for your admission during your stay in the hospital. There is also no need to pay immediately after your admission: we will send your invoice directly to your health insurance provider and your hospital insurance provider first. You will then receive an invoice for your personal share.