Hospitalisatie 27

This department mainly accommodates patients after surgery falling under the disciplines of ear, nose and throat disease, head and neck surgery (ENT-HNS), oral and maxillofacial surgery (OMS) as well as plastic, reconstructive and aesthetic surgery.

Welcome to our ward

You or your loved one has been admitted to Hospitalisatie 27, where mainly patients stay after a procedure falling under one of these disciplines:

To make your stay as smooth and pleasant as possible, you will find all the necessary information on this page. We hope this info is a good guide for you and your loved ones during your admission to our ward.

We wish you a speedy recovery and a pleasant stay in our hospital.

Immediately after surgery: stay in the post-anaesthesia care unit (PAZA)

After surgery, patients first stay in the recovery room (post-anaesthesia care unit or PAZA) before coming to the ward.

Visits are possible there only in exceptional situations and after consulting the nurse in charge. However, you can call day and night for information about your relative or loved one. (+32 16 34 30 01).

See all information on the PAZA here

Address

UZ Leuven gasthuisberg campus
Hospitalisatie 27
Herestraat 49
3000 Leuven

Location and accessibility

Parking

  • The designated car park for this department is parking Oost.

Visiting hours

  • Visits are possible every day at set times:

    • Weekdays: from 16:00 to 20:00
    • Weekends: from 14:00 to 20:00
  • Come with a maximum of 2 visitors at a time. Minor children belonging to the patient's family do not count towards this number.

  • Limit your visit to 2 hours.

  • Avoid visiting when you yourself are sick.

  • In a double room, both patients may receive visitors at the same time. Make arrangements with each other to avoid large crowds in the room.

  • Patients may designate a ‘partner in care’ who may also attend during the day outside visiting hours.

Points of attention for visiting patients prone to infections

  • A large proportion of our patients are very susceptible to infections. Therefore, please respect the following guidelines.

  • Do not visit if you have a cold or illness yourself.

  • Do not bring flowers or plants.

  • Children under 12 are not allowed to visit.

  • Follow the necessary measures if you want to enter an isolation room. Ask for more information from one of the caregivers.

Contact

Urgent help needed?

In case of urgent medical problems:

  • contact your GP
  • call +32 16 33 22 11 (general reception) and ask to be connected with the doctor on duty in the medical ward treating you.

During your stay

Wear your identification wristband throughout your hospital stay. If it should come off for any reason, ask your nurse for a new wristband. Check that all the information on the wristband is correct.
Meals are served in your room. You can pick your meal yourself via the interactive screen at your bedside. Dietary requirements are taken into account. A dietician can advise you on your diet during and after your stay.
For anyone wishing to stay near the hospital, UZ Leuven and The Lodge-group offer rooms at a preferential rate.

Facilities

You can borrow free books, comics, DVDs and games from the library. You can also buy newspapers and magazines during the daily newspaper round.
There is a hair salon in the hospital. Ask for an appointment via the nurse a few days in advance. The hairdresser can also visit your room. Hairdressing fees are charged via the hospital bill.
You can receive mail and parcels at the ward. Make sure your full first name and surname are listed at the top of the ward address. Mail to be sent may be given to the nurse with postage paid or you may post it yourself in the mailbox at the hospital entrance.
Patients staying at Gasthuisberg campus can call on a volunteer to accompany them out of the room for a while. This is how we contribute to the wellbeing of our hospitalised patients.

Give your feedback for even better care

  • Every patient admitted to UZ Leuven can fill in the "Vlaamse Patiëntenpeiling" (Flemish Patient Survey). This can be done via the Octopuz screen at the bedside ('Surveys' button) or via mynexuzhealth (you will receive an invitation via mail and/or in the app after admission). By sharing your experiences at the hospital with us via this survey, you help to improve care and services for all patients.

Team

Doctors

Head of the oral and maxillofacial surgery (OMS) department

Head of the plastic, reconstructive and aesthetic surgery department

Care team

Extra support - The social worker

Are you worried about your illness, family, work or financial situation? Both you and your family members are welcome to have a confidential conversation with the social worker.

The social worker will work together with you to find solutions, give advice on social services to which you are entitled and will help you with questions about insurance and certificates. If needed, the social worker will refer you to external services.

Ask the nurse or call in person on +32 16 34 86 20.

In need of conversation or a listening ear? Ask for the pastor.

Illness and hospitalisation are often thought-provoking. Do you need a quiet, confidential conversation?

There is a pastor working in the ward who - regardless of your philosophy of life - can lend a listening ear if you are having a difficult time or have life questions.

Ask for a pastor via the nurse.

Last edit: 17 October 2024