Hospitalisatie 36

Welcome to our ward

You or your loved one will be admitted to Hospitalisatie 36, or the one-night stay for short. This is where patients stay for one night after an operation or treatment by one of the various medical services associated with the ward.

To make your stay as smooth and pleasant as possible, you will find all the necessary information on this page. We hope this info is a good guide for you and your loved ones before, during and after your admission.

UZ Leuven gasthuisberg campus

Hospitalisatie 36

Herestraat 49

3000 Leuven

Directions and services

The designated car park for this department is parking Oost.

Visits are possible every day at set times:
- Weekdays: from 16:00 to 20:00
- Weekends: from 14:00 to 20:00
Come with a maximum of 2 visitors at a time. Minor children belonging to the patient's family do not count towards this number.
Limit your visit to 2 hours.
Avoid visiting when you yourself are sick.
In a double room, both patients may receive visitors at the same time. Make arrangements with each other to avoid large crowds in the room.
Patients may designate a ‘partner in care’ who may also attend during the day outside visiting hours.
Please observe our house rules.

Regular short visits are often more appreciated than prolonged visits.

During patient care or doctor's visits, we kindly ask you to leave the room.

We may end or limit the visit if we sense that it is too tiring for the patient.

Head nurse: Lissa De Coster
Nurses: +32 16 34 62 30 (available 24 hours a day)

Preparing for your stay

Stay for one night

You will stay in our department for one night only. Therefore, please limit your luggage to what is strictly necessary. Also, bring only your home medication for the duration of your stay.

Help prevent theft

It is better to leave large sums of money, jewellery or other valuables at home. Do not leave your personal belongings such as your smartphone or wallet unattended in your room. Store them in the locker. If you leave the room for procedures or examinations, you can give the key to the locker to a nurse for safekeeping.

During your stay

Identification wristband

Wear your identification wristband throughout your hospital stay. If it should come off for any reason, ask your nurse for a new wristband. Check that all the information on the wristband is correct.

Meals

Meals are served in the room. You will be offered a bread meal. Dietary requirements are taken into account.

Refrigerator on the ward

There is no individual fridge in the rooms. However, the ward does have a central fridge. In it, you may store self-prepared food you bring from home for up to 48 hours. Provide small, separately wrapped portions. Ask the logistics officer to put a label with your name on the food. You are responsible for storing this food properly.

Leaving the ward

If you want to leave the ward, always signal the nurse or logistics officer. They can inform you if there is anything else scheduled that requires your presence. If you (or your companion) have a mobile phone or smartphone, please bring it with you so you can be reached.

Smoking ban

There is a general smoking ban in UZ Leuven. Smoking is only allowed in the smoking area outside the hospital: next to the main entrance and next to the "vrouw, kind en erfelijkheid" building.

Alcohol and drugs

The use of alcohol and drugs is not allowed under any circumstances.

Isolation measures

When a patient is being cared for in isolation, the nurse will explain what precautions you and your family should take when entering and leaving the room. In most cases, this involves thoroughly disinfecting or washing your hands; sometimes a face mask must also be worn. These instructions are also posted on the room door. This is important to prevent other patients from becoming infected.

Staying overnight near the hospital

For anyone wishing to stay near the hospital, UZ Leuven and The Lodge-group offer rooms at a preferential rate.

Facilities

Television

Via the interactive screen at your bedside, you have free access to television channels and some streaming services.

Radio

You can listen to the radio via the interactive screen at your bedside.

Headphones

Be considerate of your fellow patient's peace and quiet: do not turn the television or radio up too loud or use headphones (with wire). You can bring these yourself or buy a simple one on the ward for a small extra cost.

Internet

You can use the wireless network free of charge. To do so, connect to the "UZ Leuven-gast" wifi network. You do not need a user name or password. You can also access the internet via the interactive screen at your bedside.

Telephone

You may use your smartphone on the ward. You can also use the interactive screen at your bedside to make phone calls. Your phone calls will be charged automatically. The applicable rate is displayed at each registration desk in the reception hall. You will later see the charged amount on your hospital bill.

View all facilities in campus Gasthuisberg.

After your admission

On weekdays, discharge is at 10:00. We kindly request that you leave your room by then at the latest.
On Saturdays, discharge is at 11:00. Patients followed up by the cardiovascular disease service are discharged at 13:00 on Saturdays.
You can take a seat in our lounge if you still need to wait for the person accompanying you.

Going home after your admission

Your treating doctor will determine when you are ready for discharge from hospital. Before your discharge, discuss with your healthcare providers how to best prepare for the discharge date.

Payment following your admission

You will not need to pay for your admission during your stay in the hospital. There is also no need to pay immediately after your admission: we will send your invoice directly to your health insurance provider and your hospital insurance provider first. You will then receive an invoice for your personal share.

Wheelchairs

There are several wheelchairs on the ward to take patients to an examination. Would you like to use a wheelchair when going home? Then ask whoever comes to collect you to bring a wheelchair from the reception hall.

Every patient admitted to UZ Leuven can fill in the "Vlaamse Patiëntenpeiling" (Flemish Patient Survey). This can be done via the Octopuz screen at the bedside ('Surveys' button) or via mynexuzhealth (you will receive an invitation via mail and/or in the app after admission). By sharing your experiences at the hospital with us via this survey, you help to improve care and services for all patients.

Team

Doctors

The treating doctor will visit you on the ward.

If you have any questions about the state of your health, your treatment or your stay, you can ask them at that time. You can also provide the doctor with forms to be filled in (for your health insurance, employer, etc.). They can then be completed and signed in good time.

Our ward houses patients from different medical disciplines. Therefore, not every doctor doing rounds will visit you.

Care team

De Coster Lissa

Head nurse

Extra support - The social worker

Are you worried about your illness, family, work or financial situation? Both you and your family members are welcome to have a confidential conversation with the social worker.

The social worker will work together with you to find solutions, give advice on social services to which you are entitled and will help you with questions about insurance and certificates. If needed, the social worker will refer you to external services.

Ask the nurse or call in person on +32 16 34 86 20.

In need of conversation or a listening ear? Ask for the pastor.

Illness and hospitalisation are often thought-provoking. Do you need a quiet, confidential conversation?

There is a pastor working in the ward who - regardless of your philosophy of life - can lend a listening ear if you are having a difficult time or have life questions.

Ask for a pastor via the nurse.

Last edit: 19 december 2024

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