Welcome to our ward
To make your stay as smooth and pleasant as possible, you will find all the necessary information on this page. We hope this information will be a good guide for you and your loved ones during your admission to our ward.
Our multidisciplinary team is on hand to provide you with the best possible care, each from their own expertise: doctors, nurses, logistics staff, a dietician, physiotherapists, a relaxation therapist, social workers, a psychologist, a pastor and oncology coaches.
We wish you a speedy recovery and a pleasant stay in our hospital.
Address
Location and accessibility
Parking
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The designated car park for this department is parking West.
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This car park is entirely underground. Check whether your vehicle meets the conditions to enter the car park.
Visiting hours
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Visits are possible every day at set times:
- Weekdays: from 16:00 to 20:00
- Weekends: from 14:00 to 20:00
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Come with a maximum of 2 visitors at a time. Minor children belonging to the patient's family do not count towards this number.
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Limit your visit to 2 hours.
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Avoid visiting when you yourself are sick.
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In a double room, both patients may receive visitors at the same time. Make arrangements with each other to avoid large crowds in the room.
Regular short visits are often more appreciated than prolonged visits.
During patient care or doctor's visits, we kindly ask you to leave the room.
We may end or limit the visit if we sense that it is too tiring for the patient.
Contact
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Head nurse: Patricia Eraets
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Nurses: +32 16 34 65 20 (available 24 hours a day)
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The oncocoach is your first point of contact for all questions about your oncology treatment (e.g. side effects, lab results, appointments, medication, contact with other healthcare providers):
- +32 16 34 37 56 (on weekdays during working hours)
Chemotherapy
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If you are admitted for chemotherapy treatment, the nurse will provide you with more information using an informative leaflet (chemo guide).
You will be given a 'Symptom burden during treatment' diary. This will help you record the discomforts you experience at home and talk about them with your healthcare providers afterwards. This way, they can take the necessary action to reduce your symptoms.
Team
Doctors
Care team
Extra support - The social worker
Are you worried about your illness, family, work or financial situation? Both you and your family members are welcome to have a confidential conversation with the social worker.
The social worker will work together with you to find solutions, give advice on social services to which you are entitled and will help you with questions about insurance and certificates. If needed, the social worker will refer you to external services.
Ask the nurse or call in person on +32 16 34 86 20.
In need of conversation or a listening ear? Ask for the pastor.
Illness and hospitalisation are often thought-provoking. Do you need a quiet, confidential conversation?
There is a pastor working in the ward who - regardless of your philosophy of life - can lend a listening ear if you are having a difficult time or have life questions.
Ask for a pastor via the nurse.
Give your feedback for even better care
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Every patient admitted to UZ Leuven can fill in the "Vlaamse Patiëntenpeiling" (Flemish Patient Survey). This can be done via the Octopuz screen at the bedside ('Surveys' button) or via mynexuzhealth (you will receive an invitation via mail and/or in the app after admission). By sharing your experiences at the hospital with us via this survey, you help to improve care and services for all patients.