Welcome to our ward
To make your stay as smooth and pleasant as possible, you will find all the necessary information on this page. We hope this info will serve as a useful guide for you and your loved ones during your admission to our ward.
We wish you a speedy recovery and a pleasant stay in our hospital.
Address
Location and accessibility
Parking
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The designated car park for this department is parking West.
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This car park is entirely underground. Check whether your vehicle meets the conditions to enter the car park.
Mail for patients
Would you like to send the patient a card or a letter? Please put the patient's full first name and surname before the address above.
Visiting hours
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Visits are possible every day at set times:
- Weekdays: from 16:00 to 20:00
- Weekends: from 14:00 to 20:00
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Come with a maximum of 2 visitors at a time. Minor children belonging to the patient's family do not count towards this number.
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Limit your visit to 2 hours.
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Avoid visiting when you yourself are sick.
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In a double room, both patients may receive visitors at the same time. Make arrangements with each other to avoid large crowds in the room.
Regular short visits are often more appreciated than prolonged visits.
During patient care or doctor's visits, we kindly ask you to leave the room.
We may end or limit the visit if we sense that it is too tiring for the patient.
Contact
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Head nurse: Pieter Stivigny
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Nursing department: +32 16 34 45 61 (available 24 hours a day)
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Traumatology nursing specialists: +32 16 34 24 00
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Traumatology secretariat: +32 16 34 46 66
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Orthopaedics secretariat: +32 16 43 88 27
Pilot project in pain assessment
For your comfort and a smooth recovery, it is important to control pain as well and as quickly as possible. Therefore, healthcare providers will regularly ask about your pain.
Assess and record your pain yourself in your medical record
- via the bedside screen
- via the app or mynexuzhealth website.
Give your feedback for even better care
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Every patient admitted to UZ Leuven can fill in the "Vlaamse Patiëntenpeiling" (Flemish Patient Survey). This can be done via the Octopuz screen at the bedside ('Surveys' button) or via mynexuzhealth (you will receive an invitation via mail and/or in the app after admission). By sharing your experiences at the hospital with us via this survey, you help to improve care and services for all patients.
Team
Doctors
Traumatology department
Orthopaedics department (orthopaedic surgery)
Care team
Extra support - the social worker
Are you worried about your illness, family, work or financial situation? You and your family members can contact the social worker for a confidential talk.
The social worker works with you to find solutions, gives advice on social benefits to which you are entitled and helps with questions about insurance and certificates. If necessary, the social worker will refer you to external services.
Contact the social worker in this ward on +32 16 34 44 62.
In need of conversation or a listening ear? Ask for the pastor.
Illness and hospitalisation are often thought-provoking. Do you need a quiet, confidential conversation?
There is a pastor working in the ward who - regardless of your philosophy of life - can lend a listening ear if you are having a difficult time or have life questions.
Ask for a pastor via the nurse.